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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john smith

November 12, 2025

5  out of  5
rating by john smith
"Tyler was a great help assisting me with insurance, I highly recommend him!"
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Tony Von Dresky

November 12, 2025

5  out of  5
rating by Tony Von Dresky
"I would highly recommend Matthew Casillas and his great friendly team for your insurance needs . I have alway changed my cars up alot in my life and they have always been great to me and always helped me with my needs ."
We responded:
"Thank you, Tony for sharing your experience. We appreciate the 5-Star review and recommendation. ~ Matthew"
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Summer Sant Amour

November 11, 2025

5  out of  5
rating by Summer Sant Amour
"I had a fantastic experience! Tyler was very professional and answered all my questions. I definitely recommend!"
We responded:
"Thank you for the 5-Star review Summer! I’m glad you had a positive experience working with Tyler, we appreciate the recommendation! Let us know if we can help with anything else. ~ Matthew"
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Kennedie Hurt

November 7, 2025

5  out of  5
rating by Kennedie Hurt
"Working with Tyler is very pleasant and headache free!"
We responded:
"Kennedie, Thank you so much for sharing your recent 5-Star review. We appreciate you and look forward to working with you. ~Matthew"
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S. W.

November 5, 2025

5  out of  5
rating by S. W.
"Tyler is great, very responsive and professional!"
We responded:
"Thank you for taking the time to review Tyler and our office! We appreciate the 5-Star. Glad to hear things went well. Let us know if there is anything else we can help with. ~ Matthew"
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Sarah Abolt

October 30, 2025

5  out of  5
rating by Sarah Abolt
"Tyler was my acting agent and I can’t say enough nice things about him. Tyler was courteous, informative, and was always quick to respond to any questions or concerns that I had. I highly recommend this agent with State Farm for anyone with insurance needs."
We responded:
"Sarah, Thank you for sharing your experience with Tyler and our State Farm Office. We appreciate the five star review and your recommendation. If we can help with anything else please let us know. ~ Matthew"
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Shannon Woodhouse

October 29, 2025

5  out of  5
rating by Shannon Woodhouse
"Tyler got all my stuff sorted out so quickly, and he really helps me remember to do my odometer for my drive safe app. He also communicates how I prefer, (texting) which is very much appreciated. Great service!!!"
We responded:
"Shannon, I’m so glad to hear we were able to help with your insurance and the Drive Safe & Save. Thanks for sharing your experience with Tyler and our State Farm Office. If you need help with anything else, let us know, we are here to help. ~ Matthew"
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Emily Christner

October 24, 2025

5  out of  5
rating by Emily Christner
"Excellent customer service and rates!"
We responded:
"Thank you, Emily! We appreciate the five star review! Let us know if you need anything. ~ Matt"
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Mark Pinkal

September 25, 2025

4  out of  5
rating by Mark Pinkal
"I meet with Tyler today and he was very helpful his knowledge of the policy discounts and the "Drive safe & save" program really made me happy to be a customer of State Farm."
We responded:
"Mark, Thank you for coming in today. We appreciate you sharing your experience with Tyler and our office. We are happy to have you as a client and look forward to working with you. ~ Matthew"
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Marty Reyhons

September 4, 2025

5  out of  5
rating by Marty Reyhons
"Matt and Tyler are top notch agents that always put the customer first. Easy to work with and pay attention to the details. I now have all my properties, cars, and boat insured with State Farm. You should too!"
We responded:
"Marty, Thank you for insuring your vehicles, boat and properties with us. We appreciate your business. Thank you for the review and recommendation. ~ Matthew "
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Bryce Mull

September 4, 2025

5  out of  5
rating by Bryce Mull
"Switched to state farm just this past year and worked with Tyler to get our mortgage and vehicle insurance. Amazing customer service and responds in a timely manner."
We responded:
"Bryce, Thank you so much for your review. We appreciate your business and look forward to working with you. Let us know if we can help with anything else. ~ Matthew "
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Jessica Montanez

July 22, 2025

5  out of  5
rating by Jessica Montanez
"This place is amazing!! Tyler was such an incredible help getting my insurance transferred here from Houston TX! I highly recommend this team to everyone!!!"
We responded:
"Jessica, We appreciate your review and are delighted to know you had a great experience working with Tyler and our office. We can’t thank you enough for your recommendation. If we can do anything else for you don’t hesitate to ask. ~ Matthew"
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Minh Le

July 16, 2025

5  out of  5
rating by Minh Le
"I had a great experience working with Tyler. He was knowledgeable, patient, and helped me find the best coverage for my needs at a competitive price. Communication was concise and timely throughout the process. I highly recommend him for anyone looking for reliable home / auto insurance assistance."
We responded:
"Thank you, Minh Le for the five-star review and recommendation. We appreciate you sharing your experience with your auto and home insurance. I’m glad Tyler was able to get you set up and he met your expectations throughout the process. Let us know if we can help with anything else. We look forward to working with you. ~ Matthew"
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Chris O.

July 16, 2025

5  out of  5
rating by Chris O.
"Tyler was great! He was very knowledgeable and quick with the process of setting up auto and renter's insurance. I would highly recommend this branch and Tyler!"
We responded:
"Chris, Thank you for sharing your recent experience with Tyler and our office. We appreciate the five-star review and recommendation. Let us know if we can help with anything else. ~ Matthew"
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Andrea Sigg

July 11, 2025

5  out of  5
rating by Andrea Sigg
"I contacted Tyler for an auto insurance quote. He was very friendly, knowledgeable and accurate answering all my questions. He gave me a quote in that first phone call and wasn't pushy for me to make a decision right then and there. I would recommend him to anyone."
We responded:
"Andrea, Thank you for your recommendation and sharing your recent experience with Tyler and our office. That is great news he was able to help you with insurance. We love getting feedback from our clients. We look forward to working with you. ~ Matthew"
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Ricky Mull

July 10, 2025

5  out of  5
rating by Ricky Mull
"Tyler was very personable and professional, but most of all saved me hundreds of dollars by switching."
We responded:
"Ricky, That’s fantastic news, so glad Tyler was able to help you save! We look forward to working with you. Thanks for the five-star review. Please let us know if you have anything else we can help you with. ~ Matthew"
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John Gayton

June 26, 2025

5  out of  5
rating by John Gayton
"Super helpful and easy to work with. They want to good by their clients and it shows."
We responded:
"Hi John, Thanks for taking the time to share your experience with our office. We appreciate you taking time and look forward to continuing to meet your expectations. Let us know if we can help with anything. ~ Matthew"
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Clare Montgomery

June 23, 2025

5  out of  5
rating by Clare Montgomery
"My experience as a new client with Matthew Casillas State Farm Insurance Agency has been great! In particular working with Tyler O’Brien has been exceptional. He has been so pleasant, thorough, knowledgeable, quick to respond and genuine in helping me transition to State Farm as a new insurance client. I highly recommend this agency!"
We responded:
"Clare, Thank you so much for sharing your experience with Tyler and our office. We appreciate your business and look forward to working with you. If there is anything else you need don’t hesitate to reach out! ~ Matthew"
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Lexie Myers

June 20, 2025

5  out of  5
rating by Lexie Myers
"Tyler was great to work with! He helped make the process of finding insurance easy while we are in the middle of a big move!"
We responded:
"Lexie, Thank you for sharing your experience with Tyler and our office. We appreciate you taking the time out of your day, especially while moving! We look forward to working with you. ~ Matthew"
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Jessica Maynard

June 19, 2025

5  out of  5
rating by Jessica Maynard
"Matt and his team make everything super easy! Insurance is pretty affordable too!"
We responded:
"Jessica, thank you for taking the time to review our office. We strive to make things easy as possible, while being competitive with price. Thank you for being with our office! ~ Matthew"
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Kayla Howard

May 12, 2025

5  out of  5
rating by Kayla Howard
"They are great to work with and understanding"
We responded:
"Thank you, Kayla. We appreciate the five star review. We look forward to working with you. ~ Matthew"
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Amanda Orfitelli

May 7, 2025

5  out of  5
rating by Amanda Orfitelli
"I recently moved to the area and needed to transfer my insurance. The transition went smoothly. It was a great experience and I highly recommend Matt and his team."
We responded:
"Amanda, Thanks for taking the time to share your recent experience with our office. It’s great to hear the transition was smooth, welcome to the Quads. We hope you love the move. We appreciate your thoughtful review! ~ Matthew"
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Bridget Wilson

May 2, 2025

5  out of  5
rating by Bridget Wilson
"Tyler helped me find an agent for when I move, he was super friendly and polite and was able to provide me with quick responses and able to answer all my question."
We responded:
"Thank you, Bridget for sharing your experience with our office. We appreciate the review and are happy to help. ~ Matthew"
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hello

May 2, 2025

5  out of  5
rating by hello
"Super helpful and quick!"
We responded:
"Thank you so much for taking the time to review our agency. We are so glad you had a positive experience and look forward to working with you.~ Matthew"
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Miranda Scifers

April 30, 2025

5  out of  5
rating by Miranda Scifers
"Very friendly and quick service. Tyler is great!"
We responded:
"Thank you Miranda. We are happy that you received quick and friendly service from Tyler. He is great! :)"