State Farm® Insurance Agent Matthew Casillas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex Glover
March 20, 2025
5
out of
5
rating by Alex Glover
"Tyler O’Brian made the whole process very easy. I was able to talk to him via email and he laid it all out for me and the made the whole process run very smooth! His help was much appreciated."
We responded:
"Thank you, Alex. We appreciate you sharing your positive experience with Tyler. We are glad he was able to get you set up and made it easy. Let us know if there is anything else we can do for you. ~ Matthew "
Taffy Leslie
March 20, 2025
5
out of
5
rating by Taffy Leslie
"Tyler helped me set up auto and renter's insurance for my son. He is very friendly, responsive, and knowledgeable. He made the entire process seamless! Tyler represents the agency well! Thanks Tyler."
We responded:
"Taffy, Thanks for taking the time to review our Agency and Tyler. We appreciate you sharing your experience. We are so glad it was easy to get the renters and auto insurance set up. Let us know if we can help you with anything else. ~ Matthew"
Andrew Speer
March 18, 2025
5
out of
5
rating by Andrew Speer
"Tyler helped me seamlessly transition my insurance from my previous out of state policy to my current policy in Iowa, he Made recommendations on how to save money and also contacted my previous insurance agent to make sure I would be double billed. policy got transferred over with no gaps and no unnecessary payments on my end"
We responded:
"Andrew, Thank you for providing feedback on your experience with Tyler and our office. We appreciate you taking the time to share. We love to see our clients save money and get coverage they need. If we can assist in any other way let us know. ~ Matthew"
olivia brooks
March 18, 2025
5
out of
5
rating by olivia brooks
"Tyler was so smooth and helpful. He handle my policy quickly and efficiently."
We responded:
"Olivia, we are honored by your positive feedback. Thank you for sharing your experience with Tyler and our office. Let us know if there is anything else we can do to assist you! ~ Matthew"
Hannah Longcor
March 14, 2025
5
out of
5
rating by Hannah Longcor
"Tyler was fantastic! Being able to text all of my information over to him was a game changer!!!"
We responded:
"Hannah, thank you for reviewing our State Farm Office! We’re thrilled to know you had a positive experience with Tyler, your satisfaction is a top priority! We look forward to working with you. ~ Matthew"
Mark Parrish
March 13, 2025
5
out of
5
rating by Mark Parrish
"Tyler @ State Farm made my transition from Progressive seamless. He provided timely feedback, insight, and advice during the process with literally zero pressure to sign on the dotted line. I highly advise working with Tyler and this office."
We responded:
"Mark, thank you for sharing your experience with Tyler and our office. We are glad to have you as a client and appreciate your recommendation. If we can help with anything let us know. ~ Matthew"
Callie C.
March 3, 2025
5
out of
5
rating by Callie C.
"Tyler was very helpful and efficient when working with me on setting up my renters insurance policy."
We responded:
"Callie, Thank you for sharing your experience with our office. We are so glad Tyler was able to help you with renters insurance. If there is anything else we can do for you let us know. We look forward to working with you. ~ Matthew"
Kevin O'Neill
February 28, 2025
5
out of
5
rating by Kevin O'Neill
"Changing insurance carrier's is not fun, but Tyler made the process easy! I'm comfortable with the price and am very happy to have a local agent to be able to speak with. I hope to not have to speak with Tyler too much though"
We responded:
"Thank you Kevin for taking the time to review our office. We are here to help whenever you need us. I’m glad Tyler was able to help you switch over for the right price. Let us know if you need any help. ~ Matthew"
Dawson Charley
February 27, 2025
5
out of
5
rating by Dawson Charley
"Always been quick and easy to contact and work with my agent and get information on anything I request while also doing any payment quickly also."
We responded:
"Dawson, Thank you for sharing your experience with our office. We are here to help, let us know if you need anything else. ~ Matthew"
Nathan Murray
February 25, 2025
5
out of
5
rating by Nathan Murray
"Very quick response to any issue or question I have. Always friendly"
We responded:
"Nathan, thank you for the review. We appreciate you taking the time to share your experience with our office. If we can help with anything let us know. ~ Matthew"
Mark Fishbough
February 24, 2025
5
out of
5
rating by Mark Fishbough
"I'm new to the area and Tyler was quick and responsive with helping me switch over my home and auto insurance"
We responded:
"Hi Mark, we are glad to have you in our Agency! Thank you for sharing your experience with Tyler and our office. We look forward to working with you. If there is anything we can do please let us know. ~ Matthew"
Kimberlin Richardson
February 20, 2025
5
out of
5
rating by Kimberlin Richardson
"Absolutely wonderful!"
We responded:
"Thank you so much, Kimberlin! We appreciate your review. Let us know if you need anything. ~ Matthew"
Amy Martinez
February 14, 2025
5
out of
5
rating by Amy Martinez
"Tyler at Matthew Casillas State Farm Insurance Agent was very prompt in responding to voicemail and the process was very smooth and easy. Tyler was professional, very kind and helpful in the process. I would highly recommend if you are wanting to look into a new auto insurance and I was able to save $300 a year for my policy! Give them a try!"
We responded:
"Amy, thank you so much for h for your review and recommendation! We are so happy you were able to save and get the service you deserve. If there is anything else we can help with let us know. We are here for you. ~ Matthew"
Matt Elliott
February 13, 2025
5
out of
5
rating by Matt Elliott
"Tyler has been absolutely wonderful to work with, he is a genuine person who cares about you and the items on your policy as if they were his own. He is amazing to work with he answers all my questions and has gone out of his way to assist me with policy questions. Faith is just as wonderful as well, she was incredibly helpful with my questions as well, they go above and beyond to make you feel more than a policy number here."
We responded:
"Hi Matt, thank you for taking time to share your experience with our office. Faith and Tyler are great, I look forward to delivering that same experience in the future. We value your business and appreciate your thoughtful review. If there is anything else we can help with don’t hesitate to call. ~ Matthew"
Dustin Stone
January 31, 2025
5
out of
5
rating by Dustin Stone
"Tyler was amazing to work with!!! Thank you for all of your help"
We responded:
"Dustin, Thank you so much for sharing your recent experience with Tyler and our office. We appreciate your business and look forward to working with you. ~ Matthew"
Jeanette Markham
January 30, 2025
5
out of
5
rating by Jeanette Markham
"I’m very pleased with my experience. After days of searching for home and car coverage State Farm offered me the best coverage and cost for both. I highly recommend State Farm!"
We responded:
"Jeanette, Thank you so much for the review and recommendation. I’m so glad we were able to provide the right coverage at the right price. We appreciate you sharing and look forward to working with you. ~ Matthew"
Grace Davis
December 31, 2024
5
out of
5
rating by Grace Davis
"Great experience! Last year I had gotten a car and the process of insuring it was pleasant and I had absolutely no problems. In fact, they took the initiative and threw in as many discounts or bundles they could. This year I bought a house and they took care of everything for me. It was really so easy and seamless which was great. The last thing I would have wanted was to deal with an annoying or time consuming experience, but this was the farthest thing from it! Truly recommend!"
We responded:
"Grace, We are so happy to be working with you and helping with your car and home insurance. We appreciate your recommendation. If we can help you in any other way, don’t hesitate to ask. ~ Matthew"
Cory Baird
December 19, 2024
5
out of
5
rating by Cory Baird
"Excellent! Go to Tyler!"
We responded:
"Thank you so much Cory! Appreciate your review. ~ Matthew"
Josh Davis
December 4, 2024
5
out of
5
rating by Josh Davis
"Always quick to respond to any questions and helpful with new policies."
We responded:
"Josh, Thanks for taking the time to leave a review, we appreciate your feedback and always look forward to working with you. ~ Matthew"
Angie Perino
December 3, 2024
5
out of
5
rating by Angie Perino
"I’ve been a SF customer for nearly 20 years and relocated from AZ to IA. I contacted Tyler at Matthew Casillas SF agency. Tyler made my experience super smooth and easy when I purchased a property in Iowa and needed it insured. He provided detailed info about the coverage I was receiving and helping me understand what I need to be aware of in Iowa to be sure I had proper coverage. He was prompt, kind and easy to reach when I needed help. Highly recommend!"
We responded:
"Thank you for the kind review and for being a loyal State Farm customer for nearly 20 years, Angie! I am glad you found our office and Tyler is making your transition to Iowa easy. We want our customers to get the right coverage for an affordable price. Your recommendation means a lot to us, we will be here if you need anything else. ~ Matthew"
Ashley Bittner
December 3, 2024
5
out of
5
rating by Ashley Bittner
"Tyler O and Matthew C Are a great team! Tyler is always quick to respond and makes obtaining documents easy. It would be hard for anyone else to win our business after how well we’ve been taken care of."
We responded:
"Thank you for the glowing review, Ashley. I am glad to hear Tyler and I have provided you with excellent service and have made it easy for you to do business with our office. Your loyalty means the world to us, and we’re here to help whenever you need us. ~ Matthew"
Daniel Christian
November 6, 2024
5
out of
5
rating by Daniel Christian
"Honest. Crystal clear. Willing to go the extra mile to ensure the rates are EXACTLY right. While I admire Jake from SF and Caitlin Clark’s beautiful jump shot and love for basketball, finding Tyler O’Brien at Matthew Casillas‘s office was the swish that really mattered. Bottom line? I’m grateful and should be. Dan Christian"
We responded:
"Thank you for sharing your positive experience with Tyler, Daniel! I am delighted to hear his dedication and clarity made a significant impact. We appreciate your kind and thoughtful review. We are motivated by you to continue providing these exceptional experiences. Let us know if we can help with anything else! ~ Matthew"
Vinu Joseph
November 4, 2024
5
out of
5
rating by Vinu Joseph
"Service was prompt, and got me the policy that fit my budget."
We responded:
"Thank you Vinu, for taking the time to share your experience. We appreciate the five-star review. If there is anything else you need let us know ~ Matthew"
Jonathan Nesbitt
November 1, 2024
5
out of
5
rating by Jonathan Nesbitt
"Matt and Tyler have always been very helpful. Besides having good rates, the customer service aspect is top notch. Keep up the good work guys!"
We responded:
"Thank you Jonathan, we appreciate the kind words and you taking the time to share your experience! ~ Matthew"
Roxie Hoffmann
November 1, 2024
5
out of
5
rating by Roxie Hoffmann
"Awesome reasonable cars and house"
We responded:
"Roxie, Thank you for the five-star review! Please let us know if you need help with anything else. ~ Matthew"