State Farm® Insurance Agent Matthew Casillas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex Ricker
September 20, 2024
"Matt and Tyler are great to work with. Saved me a bunch of money on switching to state farm. Highly recommend Matt for any of your insurance needs"
"Alex, thank you so much for your review. That’s fantastic we were able to save you money while switching to our office. We appreciate the recommendation and five-star! Let us know if we can help with anything else! ~ Matthew"
Nicholas Costello
September 16, 2024
"Just got engaged and Tyler made it very easy to get the ring insured. He was friendly, knowledgeable and made things quick and easy for me"
"Hi Nicholas, Congratulations on your recent engagement! We are so happy for you and your fiancé. If you need help with anything else give us a call. ~ Matthew"
Kara Seibert
September 16, 2024
"Called Tyler’s office this morning and in addition to be efficient, he was super friendly! Within the morning, I had everything squared away and was offered a much more reasonable premium!"
"Hello Kara, Thank you for sharing your experience with Tyler. We appreciate you taking the time. If there is anything else you need help with, please don’t hesitate to reach out. ~ Matthew"
Steven Kramoski
September 16, 2024
"Great service! Very timely and are always able to answer any questions I may have, would definitely recommend!"
"Thank you, Steven! We appreciate you taking the time to share your feedback and experience with our office. If we can help in any other way, please reach out. ~ Matthew"
Anne Goodman
August 29, 2024
"Recently, I had the opportunity to work with Tyler at Matt office. He was prompt, professional and answered my questions in an easy to understand manner. I would highly recommend Matt, Faith and Tyler for all your insurance needs."
"Thank you, Anne, for your review. We appreciate you taking the time to share your experience and we can’t thank you enough for the recommendation. It means so much to us. Please reach out anytime. ~ Matt"
Ann
August 29, 2024
"Absolutely love everyone in this state farm office! They are very prompt in responding to questions, new policies, and claim information. I have had many questions that I needed more detailed explanations and everyone has been very kind in explaining in ways I could understand completely. They also give you time to think things over with no pressure tactics like other companies. Super happy we are covered through this office."
"Ann, thank you so much for your review. We appreciate the feedback and I’m so happy you had a great experience. We look forward to working with you and your family, please let us know if we can help with anything else. ~ Matthew"
Rodney Waterman
August 29, 2024
"Not only did the transfer from TN to IA go smoothly, they helped me work through issues of insuring a 100 year old house. Great group to work with."
"Thank you Rodney, We appreciate you sharing your experience and I’m happy we were able to assist and get the home insurance set up. Welcome to Iowa. We look forward to working with you. Please let us know if there is anything else we can help with! ~ Matthew"
Tiffany Thorndike
August 26, 2024
"Our family was referred to Matt’s agency from a close friend and after working with Tyler on transferring our auto and motorcycle insurance, I completely understand why our friends raved about this State Farm agency! Tyler was not only personable, but answered all my questions without making me feel silly since my husband usually deals with our insurance needs. Tyler was able to get all the information he needed from me during my initial call and it was a very short time before I had quotes in my email inbox. My husband and I greatly appreciated the promptness and it was no brainer to switch over to State Farm once we saw they were cheaper than other quotes we received with the same coverage. Following our initial contact to start insurance we added a vehicle to our policy for our teenage son and naturally had a lot of questions. Even though Tyler was in another state on vacation he was still responding to our inquiries even though his out of office was on. Our experience thus far has been extraordinary. I reached out to a handful of other insurance carriers for quotes and spoke to a lot of people and our experience with Tyler has been, by far, the absolute best!"
"Thank you Tiffany and welcome to State Farm. We look forward to working with you and we want to express our gratitude for your review, it was was so thoughtful and kind. I am so glad you were well taken care of by Tyler. If you need anything we are here to help, please don’t hesitate to reach out. We look forward to working with you and your family. ~ Matthew"
Emily Vallender
August 26, 2024
"I called so many insurance offices, and was on the phone for nearly an hour with all of them. When I talked with Tyler he helped me right away at no hassle at all. They are definitely who I am using for my home and car insurance."
"Thank you, Emily. We are so happy you switched to State Farm. We look forward to working with you and appreciate your feedback! ~ Matthew"
Jason Dollins
August 15, 2024
"Best agent evah"
"Thanks Jason! We appreciate the vote of confidence."
Jay Murphy
August 8, 2024
"Went to State Farm for new insurance for both my autos and home. Tyler was the agent helping me, he was very knowledgeable and got me into my new policies in a short time. Tyler and State Farm were able to save me a significant amount of money with these policies. Thanks Tyler for a job well done."
"Thank you for the review, Jay! We are thrilled Tyler was able to assist you and get your policies set up quickly. That’s also great news you were able to save some $! We appreciate you sharing your experience! If we can help with any thing else, let us know. ~ Matthew"
Filip Milatovic
August 8, 2024
"Great service worked quickly in getting me the best policy I needed. Would recommend!"
"Thank you for the review, Filip! We appreciate you sharing your experience and your recommendation! If we can help with any thing else, let us know. ~ Matthew"
Temera Duncan
August 8, 2024
"Awesome working with Tyler O’Brien! Easy and smooth process. Love that there is an option to communicate through text messages. Made it very accommodating throughout the day. Thank you!!!"
"Thank you for the review, Temera! We are thrilled Tyler was able to assist you and make things easy. That’s great the texting was helpful, we love that option too! It definitely helps with the process. Thank you for sharing your experience! If we can help with any thing else, let us know. ~ Matthew"
Paul Brown
August 8, 2024
"Had the pleasure of working with Tyler on switching home and auto back to State Farm. Was with them for 32 years, then had a hail storm issue. Was gone for 4 years, and Tyler assisted with a smooth transition back. Tyler gets 5 stars for his help and candor. State Farm gets 4 stars... pricing could always be better.😁 Thank you Tyler for your help in coming home."
"Thank you for the review, Paul! Welcome back! I’m glad Tyler was able to assist you and get your policies set up back up with our office! We appreciate you sharing your experience and look forward to working with you. ~ Matthew"
Stefanie DeHaven
July 15, 2024
"Tyler and Matthew were so helpful! They were able to ease my concerns and make everything so easy"
"Thank you for your five-star review, Stefani! I am thrilled to hear you were taken care of. Providing a smooth and worry-free experience is our goal. If you have any questions or concerns please feel free to contact me or our team. ~ Matthew"
Andrew Gardner
July 12, 2024
"Great service and personable. I love having the assurance that my family will be safe and provided for when car troubles occur. Thanks Matt and Tyler!"
"Andrew, Thank you for taking the time to share your experience! We appreciate it so much and want you and your family to be safe. We are here for you! ~ Matthew"
Pah Si
July 9, 2024
"If you or anybody that you know looking for auto insurance, this place is your best option. Matthew helped me with all the process and it was very quick. I also got a great deal comparing to my old insurance with the same coverage"
"Pah, Thank you so much for taking the time to share your experience with our office. We are glad you had a great experience. Please let us know if we can help with anything else. Thank you ~ Matthew Casillas"
Derek Jones
July 3, 2024
"Everyone in this agency is always helpful and responsive."
"Derek, Thank you so much for taking the time to review. We appreciate you sharing your experience. Please let us know if we can help in any other way! ~ Matthew"
Sindhura Chandika
June 22, 2024
"I recently had the pleasure of working with Tyler O'Brien at State Farm for both my auto and fire insurance needs, and I couldn't be more satisfied with the service provided. From start to finish, Tyler demonstrated professionalism, expertise, and a genuine commitment to ensuring that I had the best coverage possible. He answered all my questions patiently and promptly and helped me understand the nuances of each policy. His attention to detail and thorough understanding of the policies made sure I had the right level of protection for both my car and home. Tyler's friendly and approachable demeanor made the entire experience pleasant and stress-free. Thank you, Tyler, for your outstanding support and dedication!"
"Sindhura, Thank you so much for taking the time to review. We appreciate your feedback and glad you had a great experience working with Tyler for your auto and fire insurance. That was such a thoughtful review and we really appreciate you sharing. Let us know if we can help in any other way! ~ Matthew "
Autumn Smith
June 10, 2024
"Tyler helped me with everything I needed and made my first experience with State Farm wonderful"
"Autumn, Thank you so much for taking the time to review. We appreciate your feedback and so glad you had a great experience working with Tyler. Please let us know if we can help in any other way! ~ Matthew"
Max Kimmel
June 6, 2024
"I switched over to Matthew’s office and Tyler made switching my polices very easy and painless. Matthew and Tyler are very nice and understanding and very easy to work with!"
"Thank you so much for the review. We appreciate your business and look forward to working with you. I’m glad we were able to make the process easy. ~ Matthew"
Katelyn George
June 6, 2024
"Tyler was great! I had my quote explained to me thoroughly & was very satisfied with the customer service, thank you again!"
"Thank you for the review, Katelyn! I’m glad to hear Tyler provided thorough explanations and excellent customer service. If you need anything else please don’t hesitate to reach out. ~ Matthew"
David Baker
June 1, 2024
"Tyler did a great at finding me my auto policies. Thanks Tyler."
"David, Thank you so much for the five-star review. We are glad you had a great experience with Tyler. Let us know if there is anything else we can help you with!~ Matthew"
Jennifer Bengtson
May 31, 2024
"After getting a go around with 3 separate insurance agents in the area I’m grateful to have been referred to Tyler O’Brien who was extremely helpful and got me the best quote for my general liability for my business office. I had an extremely difficult time prior getting clear answers and quick responses. Tyler worked with me in less than 2 days to iron everything out. I’m extremely impressed and happy with the service! Would HIGHLY recommend working with him!"
"Thank you for sharing your positive experience, Jennifer! I am delighted to hear Tyler was able to help you with your business insurance. I’m glad this worked out and we got you what you needed in a timely manner. We look forward to working with you, please let us know if there is anything else we can help you with! ~ Matthew"
Brandi Clark
May 30, 2024
"State Farm has great reviews and now I see why! Tyler was so helpful from start to finish with my auto insurance. He followed up with me when he knew my old coverage was ending. He was patient and personable and explained my coverage in terms that made sense. I would definitely recommend them!"
"Thank you for the kind review, Brandi! I am delighted Tyler provided helpful and personable service throughout the process. I’m glad he got your auto insurance is set up. Your recommendation means a lot to us. If you need any further assistance, don’t hesitate to reach out. ~ Matthew"