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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Nesbitt

Jonathan Nesbitt

August 7, 2026

5  out of  5
rating by Jonathan Nesbitt
"I made the switch over to State Farm several years ago after a horrendous experience with Allstate. Matt and Tyler have been great to deal with, and I've had zero issues or complaints since being a customer. They keep up with all of our life changes, and have made it effortless. From our daily drivers, teen drivers, and now a shuttle bus; they have us covered. Great rates and great people! Thanks for doing what you do. 💪🏼"
We responded:
"Jonathan,
We are really glad to have the opportunity to work with you and your family these last few years. Thanks for making the switch and sharing your 5-star experience. We look forward to working with you as things continue to change. ~ Matthew"
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SDN

August 6, 2026

5  out of  5
rating by SDN
"This is a great insurance office! They are very efficient and helpful! Highly recommend."
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Schary Santamour

July 31, 2026

5  out of  5
rating by Schary Santamour
"Tyler is so fun to work with because he makes the process simple, quick and affordable. He is responsive and knowledgeable, two very important qualities I look for. Thank you Tyler!"
We responded:
"Thank Schary, we appreciate the 5-Star review and you sharing your experience with our office. Let us know if there’s anything we can do for you. ~ Matthew"
Profile photo of Tony Stock

Tony Stock

July 31, 2026

5  out of  5
rating by Tony Stock
"Tyler has been very helpful in changing our auto policies, and working with us on other insurance policies. He is very knowledgeable and responsive, and the entire office is great!"
We responded:
"Tony,
Thank you for sharing your 5-Star experience with Tyler and our office! It’s been great working with you and your family. Let us know if you need anything, we are here for it. ~ Matthew"
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emilee tesch

July 30, 2026

5  out of  5
rating by emilee tesch
"Always willing to help & provide the best service. Highly recommend!"
We responded:
"Emilee,
Thank you for sharing your 5-Star experience with our office. We are excited to work with you. ~ Matthew "
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Diego Schulz

July 28, 2026

5  out of  5
rating by Diego Schulz
"I had the opportunity to work with Tyler on my new bundle insurance policy to migrate from another insurance provider. Good value, good service. Great customer experience."
We responded:
"Diego,
Thank you for sharing your experience with Tyler and our office. We are pleased to hear you had a positive interaction and look forward to working with you. Let us know if you need anything. ~ Matthew"
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Kristi Runge

July 22, 2026

5  out of  5
rating by Kristi Runge
"Matt and Tyler were great to work with. Answered all my questions and response time was right away. Enjoyed working with him."
We responded:
"Hi Kristi, so glad to hear you had a good experience with our office. We appreciate your business and look forward to working with you for many years to come. ~ Matthew"
Profile photo of Michael Engle

Michael Engle

July 22, 2026

5  out of  5
rating by Michael Engle
"Tyler and the rest of the team has always been great to me over the years. They always take their time to get me the best and right insurance I need for me and my family. I would recommend them out of everyone else in the area. If I could I would rate them higher than 5 stars."
We responded:
"Michael,
Thank you so much. We really appreciate the kind words and 5 Star review. We look forward to working with you and your family! ~ Matthew"
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David Danielson

July 21, 2026

5  out of  5
rating by David Danielson
"I have never had a problem with State Farm. My agent has always been there for me whenever I needed help with anything. Even when I had an accident (not my fault) they helped me with everything I needed to do, and with good advice."
We responded:
"David,
Thank you for sharing your feedback of our Agency. We appreciate the 5-Star review and look forward to working with you. Let us know if you need anything ~ Matthew"
Profile photo of Ava Votroubek

Ava Votroubek

July 8, 2026

5  out of  5
rating by Ava Votroubek
"Had a great conversation with Tyler about insurance for my car! Got a great deal and had a great time when I was there!"
We responded:
"Ava,
Thank you for sharing your experience. We appreciate the five star review. It’s great to hear Tyler was able to take care of you and you got a great deal! Let us know if there is anything else we can do. ~ Matthew "
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Jordan Hughes

May 21, 2026

5  out of  5
rating by Jordan Hughes
"Tyler is awesome to work with."
We responded:
"Thank you, Jordan. We appreciate you sharing your experience with Tyler and our office.~ Matthew"
Profile photo of Torin Kovach

Torin Kovach

May 18, 2026

5  out of  5
rating by Torin Kovach
"Tyler is the best! Extraordinarily helpful, accommodating, and patient."
We responded:
"Torin, thank you for the five-star review and kind words. We appreciate you taking time to share your experience with Tyler and our office. Let us know if we can help in any way. ~ Matthew"
Profile photo of Connie Weston

Connie Weston

May 15, 2026

5  out of  5
rating by Connie Weston
"Tyler helped me with my daughter switching over her auto and mortgage! Not only is she saving money, he made the process so easy and painless! Great to work with!!"
We responded:
"Thank you, Connie. We are glad she made the switch! We look forward to working with you. ~ Matthew"
Profile photo of Brock McCulloch

Brock McCulloch

May 13, 2026

5  out of  5
rating by Brock McCulloch
"My agent Tyler was great!!! Helped make it easy and answered every question I had and made it all make sense."
We responded:
"Thank you, Brock. We appreciate that feedback. We are glad Tyler was able to answer your questions. ~ Matthew"
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A Brahette

March 18, 2026

5  out of  5
rating by A Brahette
"This place has saved me $220 bucks a month in car insurance! Tyler is awesome!"
We responded:
"Wow! That’s outstanding. We are so glad we could help. Thank you for the five-star review. We agree, Tyler is awesome! ~ Matthew"
Profile photo of Thomas Peters

Thomas Peters

March 12, 2026

5  out of  5
rating by Thomas Peters
"Always very helpful!"
We responded:
"Thank you so much Thomas! We appreciate the review and enjoy working with you and your family! ~ Matthew"
Profile photo of Luke Hummel

Luke Hummel

March 5, 2026

5  out of  5
rating by Luke Hummel
"Tyler was extremely helpful during my relocation across states. He made the process of transferring my coverages smooth and stress-free, even with my unique situation."
We responded:
"Hi Luke,
That’s fantastic! We are glad to hear everything went smoothly. We appreciate your business and look forward to working with you. Let us know if we can help with anything else. ~Matthew"
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Jamie Jay

March 3, 2026

5  out of  5
rating by Jamie Jay
"Appreciate Tyler getting everything squared away and making this a seamless transition from different states. Thank you!"
We responded:
"Jamie,
Thank you for sharing your experience with Tyler at our office! We are excited you were able to get your policies switched over. Let us know if you need any assistance. ~ Matthew"
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sean wilson

February 23, 2026

4  out of  5
rating by sean wilson
"Service was prompt and did as requested."
We responded:
"Thank you, Sean. We appreciate you sharing your experience with our office.
If we can help in any other way, don’t hesitate to reach out. ~ Matthew"
Profile photo of Jacob Schulte

Jacob Schulte

February 12, 2026

5  out of  5
rating by Jacob Schulte
"I recently switched my insurance over and Tyler was very helpful with the process and answered all my questions and got things done quickly and saved me more than I expected!"
We responded:
"Jacob,
Thank you for taking the time to share your recent experience with Tyler and our office. We are so glad you saved and everything was taken care of. If you need anything else let us know ~ Matthew"
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Katie Harjes

February 4, 2026

5  out of  5
rating by Katie Harjes
"Super nice people!!! Every time I call, Tyler is amazing and helps me out"
We responded:
"Katie,
Thank you so much for sharing your experience with Tyler and our office. We appreciate you and look forward to helping however we can. ~ Matthew"
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Alyssa Gordon

January 16, 2026

5  out of  5
rating by Alyssa Gordon
"Tyler made my switch in companies a smooth, and quick process. I appreciated his service, as he was kind, relatable, and knowledgeable. I look forward to starting with State Farm!"
We responded:
"Alyssa,
Thank you so much for your review. We appreciate you sharing your experience with Tyler and our office. If you need anything, don’t hesitate to reach out! ~ Matthew"
Profile photo of Michael Martin

Michael Martin

December 16, 2025

5  out of  5
rating by Michael Martin
"There are several local State Farm offices. I choose the Casillas office because their people are ALWAYS friendly and helpful"
We responded:
"Michael,
Thank you so much for your kind words and taking the time to share your experience with our office. We appreciate you and look forward to working with you. Let us know if there is anything we can do for you. ~ Matthew"
Profile photo of Molly Claire

Molly Claire

December 5, 2025

5  out of  5
rating by Molly Claire
"We recently switched over to this office from another local Statefarm agent, and the difference in customer service has been day and night! Matthew Casillas & his team are absolutely fantastic, friendly, and helpful. Not once have they made feel inadequate due to not understanding something unlike our previous agent. They are also super prompt in getting back to you, and provide clear and concise communication. Faith is very kind. Tyler is super friendly and knowledgeable! 10/10 recommend. 😊"
We responded:
"Molly,
Thank you so much for your kind words and recommendation. You are important to us and we want to make sure you feel valued. Let us know if there is anything we can do for you. We are happy you are with State Farm. ~ Matthew"
Profile photo of Amber Knox

Amber Knox

November 27, 2025

5  out of  5
rating by Amber Knox
"Tyler was extremely helpful and responsive. Because of his help, I was able to save more on my new car insurance than I ever thought possible! Thank you!"
We responded:
"Amber,
We are so glad to hear you had a positive experience and were able to save. That’s so great, we appreciate you, thanks for taking the time to review our office! ~ Matthew "