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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A Brahette

A Brahette

March 18, 2026

5  out of  5
rating by A Brahette
"This place has saved me $220 bucks a month in car insurance! Tyler is awesome!"
We responded:
"Wow! That’s outstanding. We are so glad we could help. Thank you for the five-star review. We agree, Tyler is awesome! ~ Matthew"
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Thomas Peters

March 12, 2026

5  out of  5
rating by Thomas Peters
"Always very helpful!"
We responded:
"Thank you so much Thomas! We appreciate the review and enjoy working with you and your family! ~ Matthew"
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Luke Hummel

March 5, 2026

5  out of  5
rating by Luke Hummel
"Tyler was extremely helpful during my relocation across states. He made the process of transferring my coverages smooth and stress-free, even with my unique situation."
We responded:
"Hi Luke, That’s fantastic! We are glad to hear everything went smoothly. We appreciate your business and look forward to working with you. Let us know if we can help with anything else. ~Matthew"
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Jamie Jay

March 3, 2026

5  out of  5
rating by Jamie Jay
"Appreciate Tyler getting everything squared away and making this a seamless transition from different states. Thank you!"
We responded:
"Jamie, Thank you for sharing your experience with Tyler at our office! We are excited you were able to get your policies switched over. Let us know if you need any assistance. ~ Matthew"
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sean wilson

February 23, 2026

4  out of  5
rating by sean wilson
"Service was prompt and did as requested."
We responded:
"Thank you, Sean. We appreciate you sharing your experience with our office. If we can help in any other way, don’t hesitate to reach out. ~ Matthew"
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Jacob Schulte

February 12, 2026

5  out of  5
rating by Jacob Schulte
"I recently switched my insurance over and Tyler was very helpful with the process and answered all my questions and got things done quickly and saved me more than I expected!"
We responded:
"Jacob, Thank you for taking the time to share your recent experience with Tyler and our office. We are so glad you saved and everything was taken care of. If you need anything else let us know ~ Matthew"
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Katie Harjes

February 4, 2026

5  out of  5
rating by Katie Harjes
"Super nice people!!! Every time I call, Tyler is amazing and helps me out"
We responded:
"Katie, Thank you so much for sharing your experience with Tyler and our office. We appreciate you and look forward to helping however we can. ~ Matthew"
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Alyssa Gordon

January 16, 2026

5  out of  5
rating by Alyssa Gordon
"Tyler made my switch in companies a smooth, and quick process. I appreciated his service, as he was kind, relatable, and knowledgeable. I look forward to starting with State Farm!"
We responded:
"Alyssa, Thank you so much for your review. We appreciate you sharing your experience with Tyler and our office. If you need anything, don’t hesitate to reach out! ~ Matthew"
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Michael Martin

December 16, 2025

5  out of  5
rating by Michael Martin
"There are several local State Farm offices. I choose the Casillas office because their people are ALWAYS friendly and helpful"
We responded:
"Michael, Thank you so much for your kind words and taking the time to share your experience with our office. We appreciate you and look forward to working with you. Let us know if there is anything we can do for you. ~ Matthew"
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Molly Claire

December 5, 2025

5  out of  5
rating by Molly Claire
"We recently switched over to this office from another local Statefarm agent, and the difference in customer service has been day and night! Matthew Casillas & his team are absolutely fantastic, friendly, and helpful. Not once have they made feel inadequate due to not understanding something unlike our previous agent. They are also super prompt in getting back to you, and provide clear and concise communication. Faith is very kind. Tyler is super friendly and knowledgeable! 10/10 recommend. 😊"
We responded:
"Molly, Thank you so much for your kind words and recommendation. You are important to us and we want to make sure you feel valued. Let us know if there is anything we can do for you. We are happy you are with State Farm. ~ Matthew"
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Amber Knox

November 27, 2025

5  out of  5
rating by Amber Knox
"Tyler was extremely helpful and responsive. Because of his help, I was able to save more on my new car insurance than I ever thought possible! Thank you!"
We responded:
"Amber, We are so glad to hear you had a positive experience and were able to save. That’s so great, we appreciate you, thanks for taking the time to review our office! ~ Matthew "
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Shari Hammond

November 27, 2025

5  out of  5
rating by Shari Hammond
"Awesome people and company been with them 42 years"
We responded:
"Thank you for reviewing our State Farm office Shari! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~ Matthew"
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Amanda

November 26, 2025

5  out of  5
rating by Amanda
"Matt and his team are amazing and always extremely helpful. I've been a client here for many years and am thankful for their customer service, knowledge and patience."
We responded:
"Amanda, Thank you so much for your kind words. We appreciate your loyalty and sharing your experience with our State Farm Office. We are thankful for you and look forward to working with you for many many years to come! ~ Matthew"
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Austin

November 25, 2025

5  out of  5
rating by Austin
"The best car insurance company to go to. They help you to get ur insurance payment down and they are great with helping u file claims for accidents to get paid within 2 weeks"
We responded:
"Austin, we appreciate your review! We are delighted you had a great experience with our State Farm office. If you need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~ Matthew"
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Megan Baldry

November 24, 2025

5  out of  5
rating by Megan Baldry
"Tyler worked hard to get us the best deal possible for a family with theee young drivers!"
We responded:
"Megan, Thank you so much for sharing your experience with our office. We appreciate the 5-star and we are so glad we could help with insurance for you and the family! ~ Matthew"
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Matt Elliott

November 21, 2025

5  out of  5
rating by Matt Elliott
"Tyler has been absolutely wonderful to work with, he is a genuine person who cares about you and the items on your policy as if they were his own. He is amazing to work with he answers all my questions and has gone out of his way to assist me with policy questions. Faith is just as wonderful as well, she was incredibly helpful with my questions as well, they go above and beyond to make you feel more than a policy number here."
We responded:
"Hi Matt, thank you for taking time to share your experience with our office. Faith and Tyler are great, I look forward to delivering that same experience in the future. We value your business and appreciate your thoughtful review. If there is anything else we can help with don’t hesitate to call. ~ Matthew"
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Zay

November 14, 2025

5  out of  5
rating by Zay
"Great customer service. Very helpful."
We responded:
"Zay, Thank you for sharing your experience with our office, glad we could help! We appreciate the 5-Star review. ~ Matthew"
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Tony Von Dresky

November 12, 2025

5  out of  5
rating by Tony Von Dresky
"I would highly recommend Matthew Casillas and his great friendly team for your insurance needs . I have alway changed my cars up alot in my life and they have always been great to me and always helped me with my needs ."
We responded:
"Thank you, Tony for sharing your experience. We appreciate the 5-Star review and recommendation. ~ Matthew"
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Summer Sant Amour

November 11, 2025

5  out of  5
rating by Summer Sant Amour
"I had a fantastic experience! Tyler was very professional and answered all my questions. I definitely recommend!"
We responded:
"Thank you for the 5-Star review Summer! I’m glad you had a positive experience working with Tyler, we appreciate the recommendation! Let us know if we can help with anything else. ~ Matthew"
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Kennedie Hurt

November 7, 2025

5  out of  5
rating by Kennedie Hurt
"Working with Tyler is very pleasant and headache free!"
We responded:
"Kennedie, Thank you so much for sharing your recent 5-Star review. We appreciate you and look forward to working with you. ~Matthew"
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S. W.

November 5, 2025

5  out of  5
rating by S. W.
"Tyler is great, very responsive and professional!"
We responded:
"Thank you for taking the time to review Tyler and our office! We appreciate the 5-Star. Glad to hear things went well. Let us know if there is anything else we can help with. ~ Matthew"
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Sarah Abolt

October 30, 2025

5  out of  5
rating by Sarah Abolt
"Tyler was my acting agent and I can’t say enough nice things about him. Tyler was courteous, informative, and was always quick to respond to any questions or concerns that I had. I highly recommend this agent with State Farm for anyone with insurance needs."
We responded:
"Sarah, Thank you for sharing your experience with Tyler and our State Farm Office. We appreciate the five star review and your recommendation. If we can help with anything else please let us know. ~ Matthew"
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Shannon Woodhouse

October 29, 2025

5  out of  5
rating by Shannon Woodhouse
"Tyler got all my stuff sorted out so quickly, and he really helps me remember to do my odometer for my drive safe app. He also communicates how I prefer, (texting) which is very much appreciated. Great service!!!"
We responded:
"Shannon, I’m so glad to hear we were able to help with your insurance and the Drive Safe & Save. Thanks for sharing your experience with Tyler and our State Farm Office. If you need help with anything else, let us know, we are here to help. ~ Matthew"
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Emily Christner

October 24, 2025

5  out of  5
rating by Emily Christner
"Excellent customer service and rates!"
We responded:
"Thank you, Emily! We appreciate the five star review! Let us know if you need anything. ~ Matt"
Profile photo of Mark Pinkal

Mark Pinkal

September 25, 2025

4  out of  5
rating by Mark Pinkal
"I meet with Tyler today and he was very helpful his knowledge of the policy discounts and the "Drive safe & save" program really made me happy to be a customer of State Farm."
We responded:
"Mark, Thank you for coming in today. We appreciate you sharing your experience with Tyler and our office. We are happy to have you as a client and look forward to working with you. ~ Matthew"